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TERMS AND CONDITIONS

Please read these terms and conditions carefully as it governs the relationship between us and you and limits our liability to you when you purchase products from us. By accepting these terms and conditions you are forming a contract with us and agreeing to the terms and conditions that appear below. References to “you” and “your” are to you as an individual. References to “us”, “our” and “we” are to Dot Lemon.
YOUR ORDER
Each order placed by you with us shall be an offer by you to us to buy products or packages subject to these and the website terms and conditions.
No order you place shall be deemed to be accepted by us until we have received payment from you and issued confirmation of the order.
You must ensure that the terms of your order, including the address for delivery, are complete and accurate.
All quotations and advertisements for products or packages given on this website are given on the basis that no contract for sale shall come into existence between us and you until we have received payment from you and issued acknowledgement of your order.
Any quotations or advertisements for products given on this website may be altered or withdrawn by us at any time.
PRICE AND PAYMENT
Unless otherwise agreed between you and us, the price for the products or packages shall be the price advertised on the website as published on the date of the order.
The price for the products shall be inclusive of all fees and charges in relation to packaging, carriage and insurance to the delivery address.
Payment for the price of the products or packages shall be due in pounds sterling at the time of the order.
Time of payment shall be of the essence and no payment shall be deemed to be received by us until it has been received in full and cleared funds.
CANCELLATION
You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
You cannot cancel your contract if you have taken any audio or video recording or computer software out of the sealed package in which it was delivered to you.
To cancel your contract you must notify us by e-mail: sales@dotlemon.com We will notify you of the address to return the goods to and supply you with a returns reference for the products.
In the case of incorrect orders, contact us by email and we will notify you off the returns address for the products. Return the products to us and we shall redeliver the correct order.
If any products are faulty or defective, they must be returned to us within 1 (one) month of delivery. We shall replace the products free of charge and redeliver or, in the event we are unable to replace the products, provide a full refund as well as postal charges up to a maximum of £4.95.
Should a product returned as faulty or defective be found not to be faulty or defective, we will return the product to you at the address given in the original order for the product and charge for postage only.
LIMITATION OF LIABILITY
These provisions are without prejudice to the other provisions contained in these terms and conditions.
Nothing in this agreement shall limit our liability for death or personal injury caused by our negligence or for any matter for which it would be illegal for us to attempt to exclude our liability or for fraud or fraudulent misrepresentation.
Without prejudice to the other provisions of this agreement, our total liability in contract, tort (including negligence or breach of statutory duty) misrepresentation, restitution or otherwise, arising in the performance or contemplated performance of this Agreement shall be limited to the price of the products in any single order, if such liability is in relation to the products, or to the price paid for the subscription, if such liability is in relation to the services.
We shall not be liable to you for any pure economic loss, loss of profit, loss of business, depletion of goodwill or reputation, or similar loss in each case whether direct, indirect or consequential, or for any claims for consequential compensation whatsoever (howsoever caused) which arise under or in connection with this agreement.
WAIVER
If you breach any provision of these terms and conditions or the terms of use of the website and we ignore this, we shall still be entitled to use our rights and remedies at a later date or in any other situation where you breach any provision of these terms and conditions.
ASSIGNMENT
We may transfer and/or assign our rights or obligations under these terms and conditions at any time. This will not affect your rights and/or obligations under the terms and conditions. You are not permitted to transfer your rights or obligations under these terms and conditions to any other person.
NOTICES
All notices shall be given to us via email: admin@dotlemon.com
All notices to you from us shall be delivered by email to the registration address.
INVALIDITY
If any provision of these terms and conditions is found by any court, tribunal or administrative body of competent jurisdiction, to be wholly or partially illegal, invalid, void, voidable or unenforceable it shall, to such extent, be deemed to be severable and the remaining provisions of the terms and conditions and the remainder of the provision shall continue in full force and effect.
PRIVACY POLICY
Personal data is collected on this site in order to fulfil registration processes and order processing only.
All personal data is dealt with lawfully and in accordance with regulations defined in the Data Protection Act 1998.
It will not be sold or provided to any third party organisation.
Any Personal Information which you provide to us will be used only for the following purposes:
processing your orders;
for statistical purposes to improve this Website and its services to you;
to serve website content to you;
to administer this website;
if you consent, to notify you of products or special offers that may be of interest to you.
We may use cookies, which will be stored in your browser, to keep track of your current shopping session. The information collected in this way cannot be used to identify you.
VARIATION
We reserve the right to unilaterally vary these terms and conditions from time to time. You should regularly check and read the terms and conditions for any updates and/or amendments. If you do not agree to any of the updates or amendments at any time you should cease to use the services.
THIRD PARTY RIGHTS
We and you do not intend that any provision in the terms and conditions shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not party to these terms and conditions.
ENTIRE AGREEMENT
These terms and conditions (as amended from time to time) constitute the entire agreement between you and us. You should regularly check the terms and conditions of use of the website for any updates and/or amendments.
GOVERNING LAW AND JURISDICTION
We shall endeavour to resolve any disagreements between us and you quickly and efficiently.
The agreement between you and us shall be governed by the laws of England and Wales and you and we shall both submit to the exclusive jurisdiction of the courts of England and Wales.